WHO DO I MAKE CHECKS PAYABLE TO?
Please make checks payable to: JayKnip Photography Studios LLC. There will be a $25 processing fee for any returned checks. Please include your name (high school senior's name) in the memo section so we can account accordingly.
WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept cash, check with mailing address and phone number, and credit card: Visa, Master Card, American Express.
SCHEDULING YOUR SESSION
Choose your session type: Children & Family, High School Senior, Commercial Work & Business Headshots, Modeling & Portfolio or Couples & Weddings.
Call the studio at 513-317-9663. Please leave us a message if we do not answer and we will call you back. We will collect your contact information & a session fee deposit at this time and schedule your photography session date.
DEPOSIT TO SCHEDULE
We spend a lot of time with our clients to ensure we capture who they are and can create beautiful, customized display pieces for them. For most sessions we request a Session Fee Deposit to put you on our schedule. You can pay this in person at the studio or with a credit card (Visa, MasterCard or Discover) over the phone 513-317-9663. This deposit is non-refundable and non-transferable. Please see our Reschedule & Cancellation Policy.
RESCHEDULE & CANCELATION POLICY
If you cannot make it to your scheduled session (photography or viewing & ordering) please contact JayKnip Photography Studios ASAP to cancel, but no later than 48 hours prior to your scheduled session. 513-317-9663 – Ask for Jay. Leave a Detailed Message with your name, phone number, session date & time and reason for cancellation. You can Text Message 513-317-9663 with the same information. If you are a NO SHOW or Cancel within the 48 hour window of your photography session, you will forfeit your Session Fee Deposit and a $200 deposit will be requested to reschedule your session. If you NO SHOW or Cancel within the 48 hour window of your ordering session, you may forfeit your Session Fee Deposit and a $100 rescheduling fee may be requested to reschedule your session.
We understand that things happen, please call us as soon as you know you will not be able to make your session. If we do not answer, please leave us a voice mail so we can confirm.
PREPARING FOR YOUR SESSION
Choose your attire & coordinate accessories, jewelry & props. Remember to get plenty of rest the night before and check & double check that you’ve packed everything. High School Seniors, remember to check out the “preparing for your session” guide. For the little ones, remember water, an easy to eat snack and something to capture their attention.
THE DAY OF YOUR SESSION
Allow yourself extra time, it’s always better to be early than late. Let’s have some FUN! Today is your day and we want to make sure we know any ideas or concepts you have.
PREPARING FOR YOUR ORDERING SESSION
If we are matching a previous order or specific print on the wall, please measure the image size before you come. Measure your total wall space where you’re thinking of putting images so we can choose the correct image size. If you don’t have wall space, have you looked at other options like our session book or album, multiple image cubes or a display shelf with a few 11x14’s, 8x10’s and 5x7’s? Who do you need to order prints for and what size? Do you want prints or digital files? Do you want proofs?
VIEWING & ORDERING YOUR PRINTS
Your images will be ready 7 to 12+ days after your session. You will come to the studio to view your gallery images and place your order, so please make sure all decision makers are present.
We will start with a slideshow set to music which will overview all of your images. Relax and Enjoy this is the fun part. Next, we will separate your “favorites” into on group and put the rest aside. We don’t delete, just separate so we can always bring things back. Finally, we will complete your order: yearbook (high school seniors), wall portrait or collection, gift prints, wallets, keepsake products and proofs. Payment in full is appreciated. We recommend you leave the little ones at home so you can focus on your beautiful images.
ONLINE GALLERY VIEWING
If you have out of town family and friends who want to view and order images of their own, we offer a password protected online gallery after your ordering session with a minimum order purchase for high school seniors, an order ready to be processed, or a $200 proofing deposit. You must provide a valid email address to receive your gallery password. Click on the “client login” tab and choose your gallery. Your gallery will be available for 4 days and orders may be place directly online. There is a $100 reactivating fee to activate any expired galleries.
PICKING UP YOUR PORTRAITS
Your prints and products will be ready for you to pick up 4 to 6 weeks after the processing of your order. If you need any portion of your order sooner, a rush fee of 50% of your order total will be added. Payment in full is appreciated before any part of your order may leave the studio.
HIGH RESOLUTION DIGITAL IMAGES
Yes, we do sell our high resolution digital files with print and digital copyright release for unlimited reproduction. You will receive a disk with the files and a copyright release.
SOCIAL MEDIA
Yes, we will post images on Facebook for you to share with your friends and family. We want our images to look good on Facebook and other social sites, so we will post your images to Facebook after we’ve begun to process your order!